![]() The assessment showed that our trust had significantly underachieved on one key target, the outpatient indicator (by 0.1%), and the trust was thus awarded two stars. However, trusts that had significantly underachieved in one of the key targets could not be awarded three stars, whatever the overall score. The highest scoring trusts were given three stars. ![]() An overall score was derived by adding scores in key targets and the balanced scorecard. Each trust's performance on the key targets was assessed on the basis that they had been “achieved, underachieved, or significantly underachieved.” Trusts were given two penalty points for underachievement of a target and six points for significant underachievement. In 2002-3 the performance of NHS trusts was assessed for nine key targets, together with a balanced scorecard of clinical focus (10 indicators), patient focus (19 indicators), and capacity and capability (seven indicators).
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